Connects to any API
Shopify, Your helpdesk, Wonderment—and anything else with an API. We’re developers first.
AI Customer Service built just for your brand
Stop settling for one-size-fits-all bots. We design, train, and fine-tune your own AI assistant — fully tailored to your store, your workflows, and your customers.
Works with Shopify, your helpdesk, and existing workflows.
Why Reevas
Custom-built & fine-tuned
Your own bot—not shared. Trained on your data and brand voice by AI experts.
Intelligent analytics
QA every ticket, surface insights, and improve playbooks continuously.
Built to complement
Works alongside your helpdesk AI—purpose-built for your store, not one-size-fits-all.
One AI layer for all your channels.
Reevas combines a Shopify chat assistant with AI suggestions inside your helpdesk, conversations stay consistent across channels.
Shopify chat assistant
- Instant answers for FAQs, order status, returns, and product fit.
- Pulls trusted data from your product catalog, policies, and CMS.
- Guided handoff to humans with full context.
AI suggestions in your helpdesk
- Drafts replies using your tone and past resolutions.
- One‑click macros enriched with live order/shipping data.
- Escalation detection and suggested next steps.
How Reevas fits your stack
- Shopify store connects to Reevas.
- Helpdesk integrates for agent workflows.
- AI engine powers responses and learning.
Pricing
Simple, usage-based pricing. Add capabilities as you grow.
Essential
$0.94
per AI Solved Ticket*
Powered by GPT-4.1
- Shopify-integrated chatbot (no custom purchase flows)
- Easy training interface
- Session log access
- Basic analytics dashboard
Pro
$0.94
per AI Solved Ticket*
Powered by GPT-4.1
Add-on: $250/month
- Everything in Essential
- Up to 3 custom integrations (e.g., extra purchase links, preorder ETA)
- AI analytics engine for chatbot sessions
- Advanced analytics dashboard
- Ticket handoff to human agents
- Order tracking via Wonderment**
Advanced
$0.94
per AI Solved Ticket*
Powered by GPT-4.1
Add-on: $500/month
- Everything in Pro
- First-time automated reply in Gorgias for all tickets
- AI analytics for all Gorgias tickets (not just chatbot sessions)
- Up to 5 custom integrations (e.g., Bluebox API “hold order”)
- Marketing dashboard & campaign insights
* AI-Solved Ticket = handled entirely by AI without human intervention.
** Requires an active Wonderment plan for order tracking.
Ready to automate 40–70% of repetitive tickets?
We build a custom AI assistant for your store—integrated with Shopify, Helpdesk Softwares, Wonderment, and any API you rely on. Fine-tuned by humans, improved by QA.
- • Custom integrations & workflows
- • Human-guided fine-tuning, not one-size-fits-all
- • Analytics that learn from every ticket
Tell us about your store
We’ll reply with a quick Loom and a tailored plan.