Built by Aktiva
One team that sticks with the problem until it is solved.
Aktiva has spent years helping ecommerce brands build their stores and care for their customers. Reevas brings that experience together with managed AI, so the same team can solve more of the problem.
Aktiva
Build the store and support the customer.
Shopify development, ongoing improvements, and customer-service people who feel like part of your team.
One team sees the whole picture
Reevas by Aktiva
Add AI without adding another thing to manage.
AI built around your business, watched by real people, and connected directly to the team that can fix what customers keep running into.
How we work
Helpful beats flashy.
We use technology when it makes life easier for your customers or your team—not just because it looks impressive.
Take care of the next step
You should always know who is handling the problem and what happens next.
Build for real life
The work has to hold up with your actual products, policies, tools, and customers.
Keep people where they matter
AI should remove repetition. Important or unusual moments still deserve human judgment.
Keep making it better
Customer questions, mistakes, and results show us what to improve next.
The people behind the work
Developers, AI specialists, and customer-service people on one team.
We are a multicultural, distributed team with roots in San Diego and San Salvador. We talk to each other, share what we learn, and bring in the right person without making you coordinate the handoff.
Tell us what you need