Privacy Policy

About this policy

This policy explains how Reevas by Aktiva and Aktiva Media collect and use information through this website and when someone contacts us about Shopify development, managed AI, customer service, or related work.

Client projects may involve additional information and systems. That work is governed by the applicable proposal, statement of work, data-processing terms, or other written agreement with the client.

Information we collect

We may collect:

• Information you submit, such as your name, company, email, store URL, service interest, and message.
• Attribution information attached to an inquiry, such as campaign parameters, landing page, and referrer.
• Basic technical information produced when the website is used, such as IP address, browser, device, timestamps, and server logs.
• Website interaction and analytics information when an analytics service is enabled.

Please do not send passwords, payment data, health information, or other sensitive information through the public contact form.

How we use information

• To understand and respond to inquiries.
• To recommend, plan, and deliver requested services.
• To operate, secure, troubleshoot, and improve the website.
• To understand which pages and campaigns lead to useful conversations.
• To comply with legal obligations and protect our rights or those of others.

Service providers and sharing

We may share information with providers that help us host the website, deliver inquiry emails, measure website use, maintain our systems, or perform requested client work. They receive only the information needed for that purpose and are expected to handle it appropriately.

We may also disclose information when required by law, to investigate misuse or a security concern, or as part of a business transaction. We do not sell information submitted through this website.

Cookies, local storage, and analytics

The website may use browser storage to remember first-touch campaign information during a session. We use Google Analytics to understand visits, page interactions, campaign attribution, and successful contact-form submissions. Google Analytics may use cookies or similar technology according to its settings and policies. Learn more about how Google uses information from sites that use its services in Google's partner-sites notice. Browser controls can be used to limit or remove stored information.

Retention and security

We retain inquiry and website information only as long as reasonably needed for the purposes described here, our business records, dispute resolution, security, and legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no internet service can guarantee absolute security.

Your choices

Depending on where you live, you may have rights to request access, correction, deletion, or restriction of certain personal information. We may need to verify a request before acting on it. You can also ask us to stop nonessential follow-up communication at any time.

International use and children

Our team and service providers may process information in more than one country. This website is intended for businesses and is not directed to children under 13.

Changes and contact

We may update this policy as the website or our practices change. The date above shows the latest revision. Questions or requests can be sent to connect@aktivamedia.com.