Custom AI concierge
A product finder that feels like a helpful beauty expert.
The problem
Beauty shoppers know the result they want, but they do not always know which product gets them there.
What we did
We built a short, visual product finder that asks the right questions, recommends available products, and makes human help easy to reach.
How it works
The simple journey behind the experience.
What customers see is supported by the right product information, business rules, handoffs, and follow-up.
Understand
Capture the result, feel, and routine the shopper wants.
Resolve
Apply brand-specific branching and catalog availability.
Recommend
Present a focused product path with commerce context.
Improve
Review behavior and refine the journey after launch.
What we delivered
The work behind the result.
We only share performance numbers when the source is reliable and the client has approved them.
Image-led, two-to-three-step branching discovery
Category paths for SPF, hydration, glow, face care, and body treatments
Preference and routine questions with back navigation
Exact product-title resolution against the Shopify catalog
Collapsed answer summaries and a managed Gorgias handoff
Tell us what you need
You bring the problem. We will help untangle it.
Show us what customers or your team are dealing with. We will find a practical place to start and bring in the right people.